比特派钱包怎么下载|receptionist
比特派钱包怎么下载|receptionist
What does a receptionist do? - CareerExplorer
What does a receptionist do? - CareerExplorer
CareerExplorerCareerExplorerHomeCareer TestFor OrganizationsCareersDegreesCommunityMoreJobsBlogLog InTake the free test
Your
Compatibility
Career
Overview
Avg Salary
$30k
Job Market
9
%
How
to
Become
Education
H.S.
Further
Resources
Satisfaction
Very Low
Personality
Conventional
Demographics
Work
Environment
See All Services
Careers
Services
Public & Social Services
Overview
What does a receptionist do?
80% Match?
Would you make a good receptionist? Take our career test and find your match with over 800 careers.
Take the free career test
Learn more about the career test
What is a Receptionist?
A receptionist serves as the initial point of contact for visitors, clients, and callers in various organizations and businesses. Often stationed at the front desk or entrance area, a receptionist plays an important role in creating a positive and welcoming impression. Their primary responsibility is to greet guests, answer inquiries, and direct them to the appropriate individuals or departments within the organization.
Receptionists are skilled in communication and interpersonal interactions, ensuring that visitors feel valued and attended to. They often act as a liaison between clients, employees, and management, relaying messages and facilitating smooth communication within the organization. With their ability to handle multiple tasks and communicate effectively, receptionists contribute to the efficient functioning of an organization while creating a positive first impression for anyone who enters the premises.
In this article:What is a Receptionist?What does a Receptionist do?What is the workplace of a Receptionist like?
What does a Receptionist do?
Duties and Responsibilities
The duties and responsibilities of a receptionist encompass a wide range of tasks aimed at creating a welcoming environment, facilitating effective communication, and ensuring the smooth functioning of daily operations within an organization. Here are the primary responsibilities of a receptionist:
Greeting and Welcoming: Receptionists are often the first point of contact for visitors, clients, and callers. They warmly greet individuals as they enter the premises, providing a positive and professional impression of the organization.
Answering Phone Calls: Receptionists manage incoming phone calls, directing them to the appropriate individuals or departments. They answer general inquiries, provide information about the organization, and relay messages accurately.
Managing Appointments: Receptionists schedule and manage appointments for clients, customers, or employees. They maintain appointment calendars, ensure that scheduling conflicts are minimized, and send reminders when necessary.
Handling Inquiries: Receptionists address inquiries from visitors and callers, providing information about the organization's services, products, and contact details. They assist with directions and help visitors find their way within the premises.
Directing Visitors: Receptionists guide visitors to their intended destinations within the organization. They notify employees of visitors' arrival and ensure that guests are attended to promptly.
Administrative Tasks: Receptionists perform various administrative tasks, including data entry, filing, photocopying, and managing incoming and outgoing mail. They keep the reception area organized and ensure that supplies are stocked.
Maintaining Reception Area: Receptionists ensure that the reception area is clean, organized, and presentable. This includes arranging seating, displaying informational materials, and keeping the space tidy.
Security and Access Control: Receptionists often play a role in security by monitoring access to the premises, issuing visitor badges, and ensuring that only authorized individuals enter restricted areas.
Handling Deliveries: Receptionists receive deliveries, packages, and mail. They sign for deliveries, notify recipients, and manage the distribution of incoming items.
Customer Service: Receptionists provide excellent customer service by addressing inquiries and concerns professionally and courteously. They act as ambassadors for the organization, ensuring positive interactions with clients and visitors.
Communication Liaison: Receptionists relay messages and information between employees, departments, and management. They facilitate effective communication within the organization.
Emergency Response: In some cases, receptionists may be trained to handle emergency situations, such as evacuations or medical incidents, and provide initial assistance until appropriate personnel arrive.
Multi-Tasking: Receptionists need to handle multiple tasks simultaneously, including phone calls, inquiries, and administrative duties, while maintaining a friendly and composed demeanor.
Software Proficiency: Depending on the organization, receptionists may use various software applications for scheduling, communication, and data management.
Types of Receptionists
There are various types of receptionists, each specializing in different industries or roles based on the specific needs of the organization. Here are some common types of receptionists:
Corporate Receptionist: Corporate receptionists work in office settings, typically for larger companies or corporations. They greet visitors, manage calls, schedule meetings, and assist with administrative tasks specific to the corporate environment.
Medical Receptionist: Medical receptionists are employed in healthcare facilities such as hospitals, clinics, and medical offices. They handle patient appointments, manage medical records, verify insurance information, and maintain patient confidentiality.
Dental Receptionist: Similar to medical receptionists, dental receptionists work in dental offices. They schedule appointments, handle patient inquiries, process insurance claims, and ensure the smooth flow of patients through the practice.
Hotel Front Desk Receptionist: Hotel receptionists manage guest check-ins and check-outs, handle reservations, provide information about hotel amenities, and assist guests with any inquiries or concerns during their stay.
Legal Receptionist: Legal receptionists work in law firms, where they manage incoming calls, schedule appointments, assist with client inquiries, and support attorneys and legal staff with administrative tasks.
Salon or Spa Receptionist: Receptionists in beauty and wellness establishments, such as salons and spas, manage appointments, handle client check-ins, and provide information about services and treatments.
Are you suited to be a receptionist?
Receptionists have distinct personalities. They tend to be conventional individuals, which means they’re conscientious and conservative. They are logical, efficient, orderly, and organized. Some of them are also enterprising, meaning they’re adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic.
Does this sound like you? Take our free career test to find out if receptionist is one of your top career matches.
Take the free test now
Learn more about the career test
What is the workplace of a Receptionist like?
The workplace of a receptionist can vary depending on the industry and organization they work for, but it generally consists of a designated area within the premises that serves as the central point of contact for visitors, clients, and callers. This space, often referred to as the reception area or front desk, is designed to be welcoming, organized, and efficient. It is strategically positioned near the entrance of the organization to ensure easy access and visibility.
The physical setup of a reception area typically includes a front desk or counter where the receptionist sits. This desk is equipped with communication tools such as telephones, computers, and often software systems that facilitate appointment scheduling and visitor management. The receptionist's workspace is often neat and organized, with supplies readily available for administrative tasks like filing, data entry, and printing. Comfortable seating for visitors, informational materials, and sometimes company branding elements contribute to creating a professional and welcoming environment.
The workplace of a receptionist is characterized by a dynamic flow of people and communication. Throughout the day, the receptionist interacts with a diverse range of individuals, including clients, employees, delivery personnel, and guests. They greet visitors with a friendly demeanor, handle inquiries, and direct them to the appropriate destinations within the organization. In addition to in-person interactions, receptionists manage incoming calls, providing essential information and efficiently routing calls to the right departments or individuals.
The receptionist's role often involves multitasking and prioritizing tasks as they manage both face-to-face interactions and administrative responsibilities. They may switch between answering phone calls, scheduling appointments, assisting visitors, and managing paperwork seamlessly. While the work can be fast-paced and demanding, receptionists are skilled at maintaining composure, being attentive to details, and offering exceptional customer service.
In organizations where confidentiality is crucial, such as medical offices or legal firms, the receptionist may need to ensure that sensitive information is handled securely and discreetly. This adds an additional layer of responsibility to their role.
Receptionists are also known as:
Office Receptionist
Up Next
loading...
Receptionist
Avg Salary
$30k
Growth
9
%
Satisfaction
Very Low
Your Compatibility
Overview
Salary
Job Market
How to Become
Education
Further Resources
Satisfaction
Personality
Demographics
Work Environment
For Individuals
Blog
Login
Sign Up
The CareerExplorer Career Test
Explore
Career Collections
What Career Is Right For Me?
Careers in Finance
Careers in Medicine
Careers in Psychology
Careers in Travel
For Organizations
CareerExplorer for Organizations
© Sokanu Interactive Inc. 2024
About CareerExplorer
Contact
FAQ Knowledge Base
Terms & conditions
Privacy
Accessibility
Do Not Sell My Personal Information
Receptionist Job Description [+2024 TEMPLATE]
Receptionist Job Description [+2024 TEMPLATE]
Skip to content
Win one of three $100 Amazon gift cards! Take our new survey on DEI:
START NOW
Topics
topics
I need help with...
Finding and attracting people
Evaluating candidates
Working together with others
Maintaining hiring pipelines
Developing & retaining people
Ensuring compliance
Executing my DEIB strategy
Establishing an employer brand
Digitizing work processes
Candidate/employee experiences
Or browse by trending topics:
Flex work
A flexible workplace means new ways of working. Pick up tips and tricks for success.
employee experience
Job quits are rising and engagement is dropping. How do you reverse that?
AI @ work
Artificial intelligence is changing our day-to-day working processes. Learn to stay ahead.
Attend webinars & events
Workable customer stories
Explore Workable
Templates & Guides
templates & guides
I want...
Job description templates
Interview question templates
Policy templates
Onboarding checklists
Step-by-step tutorials
Survey reports
HR terms
Workable Academy
To hear from others:
expert insights
Get insights, guidance, and tips from those in the know.
Employer experiences
Real-life stories direct from the field that you can relate to.
how we do it @ workable
Learn how we do it from behind the curtain at Workable.
Attend webinars & events
Workable customer stories
Explore Workable
I’m a jobseeker
i’m a jobseeker
I want to learn about...
Applying for a job
Interview process
Pay & benefits
Career development
Modern working life
Overall career resources
For your job search:
INTERVIEWS & ANSWERS
Typical interview questions and potential answers for each.
AI JOB GENERATOR
Plug in your ideal job title and see requirements for it!
WORKABLE JOB BOARD
Live postings from more than 6,500 companies all over the world.
Attend webinars & events
Workable customer stories
Explore Workable
Request a demo
Start a free trial
Topics
topics
I need help with...
Finding and attracting people
Evaluating candidates
Working together with others
Maintaining hiring pipelines
Developing & retaining people
Ensuring compliance
Executing my DEIB strategy
Establishing an employer brand
Digitizing work processes
Candidate/employee experiences
Or browse by trending topics:
Flex work
A flexible workplace means new ways of working. Pick up tips and tricks for success.
employee experience
Job quits are rising and engagement is dropping. How do you reverse that?
AI @ work
Artificial intelligence is changing our day-to-day working processes. Learn to stay ahead.
Attend webinars & events
Workable customer stories
Explore Workable
Templates & Guides
templates & guides
I want...
Job description templates
Interview question templates
Policy templates
Onboarding checklists
Step-by-step tutorials
Survey reports
HR terms
Workable Academy
To hear from others:
expert insights
Get insights, guidance, and tips from those in the know.
Employer experiences
Real-life stories direct from the field that you can relate to.
how we do it @ workable
Learn how we do it from behind the curtain at Workable.
Attend webinars & events
Workable customer stories
Explore Workable
I’m a jobseeker
i’m a jobseeker
I want to learn about...
Applying for a job
Interview process
Pay & benefits
Career development
Modern working life
Overall career resources
For your job search:
INTERVIEWS & ANSWERS
Typical interview questions and potential answers for each.
AI JOB GENERATOR
Plug in your ideal job title and see requirements for it!
WORKABLE JOB BOARD
Live postings from more than 6,500 companies all over the world.
Attend webinars & events
Workable customer stories
Explore Workable
Attend webinars & events
Workable customer stories
Explore Workable
Request a demo
Start a free trial
HR Toolkit | HR Templates | Job descriptions | Customer service job descriptions |
Receptionist job descriptionA Receptionist is a professional who manages the front desk of an organization. They are usually the first point of contact for customers. Receptionists also perform various administrative tasks.
1,058,772
Hiring for this role?
Post this job for free
or
Looking for your next dream job?
Search for jobs
Eleni Kourmentza
This Receptionist job description template is optimized for posting to online job boards or careers pages. It is easy to customize with duties and responsibilities for medical receptionists, hotel receptionists, and more.
Receptionist responsibilities include:
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Answering screening and forwarding incoming phone calls
Receiving and sorting daily mail
Hiring a receptionist? Sign up for Workable’s 15-day free trial to post this job and hire better, faster.
Want to generate a unique job description?
Generate one in seconds with AI
Looking for a job?
Find related jobs in Workable’s job board
Job briefWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
What does a Receptionist do?
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements and skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Post this Receptionist job to over 200 job boards at once.
Post this job now
Frequently asked questions
What does a Receptionist do?
Receptionists work within an organization to help it run smoothly. They greet visitors, answer phone calls, and run errands while maintaining professional composure throughout interactions with customers or potential clients.
What are the duties and responsibilities of a Receptionist?
A Receptionist’s duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements. In some environments, they can even assist security by monitoring visitor access.
What makes a good Receptionist?
A good Receptionist is organized, communicates well, and practices excellent time management skills. In addition, because they’re often the initial contact for customers and clients, they must have excellent customer service skills, be a problem-solver, and gracefully assist unhappy customers.
Who does a Receptionist work with?
Receptionists interact with clients, customers, delivery staff, and other public service members throughout their day. Generally, they report directly to an Office Manager.
Related Job Descriptions
Front Desk Representative job description
Front Office Manager job description
Hotel Front Desk Agent job description
Office Manager job description
Related Interview Questions
Receptionist interview questions and answers
Front Desk Representative interview questions and answers
Office Manager interview questions and answers
Related Topics
How to Hire: 5+1 tips for hospitality recruiting
Best job boards: The ultimate job sites list for 2021
Available in
English
DeutschFrançaisΕλληνικάPortuguês
Jump to section
Product
Source & attract
Evaluate & collaborate
Automate & hire
Onboard & manage
Reduce time to hire
Modernize the candidate experience
Improve DEI
Ensure compliance
All features
Platform
Pricing
Why Workable
Post a job for free
Help center
Partners & integrations
Become a partner
Developer API
Security
Real-time customer satisfaction
Employer Resources
Job descriptions
Applicant tracking
Interview questions
Hiring resources
Hiring templates
Hiring tutorials
Free Tools for Managers
Jobseeker Resources
Search for jobs
Career Center
Workable
Work with us
Backstage
Press
Contact us
About
Americas: +1 857 990 9675
Europe & Rest of World: +44 203 826 8149
Americas: +1 857 990 9675
Europe & Rest of World: +44 203 826 8149
© Workable Technology Limited 2012-2024
Terms
Privacy
Cookie Settings
Cookie Policy
Do not sell/share my personal information
Accessibility
Status
Just a moment...
a moment...Enable JavaScript and cookies to contiHow to become a Receptionist - Skills & Job Description – Jobstreet
to become a Receptionist - Skills & Job Description – JobstreetJobstreetJob searchProfileCareer adviceCompany profilesEmployer siteMenuJob searchProfileCareer adviceCompany profilesPhilippinesAustraliaHong KongIndonesiaMalaysiaNew ZealandPhilippinesSingaporeThailandEmployer siteJob searchProfileCareer adviceCompany profilesCareer AdviceExplore CareersExplore careersExplore salariesJob huntingWorking lifeReceptionistProvide customer service at the front desk.OverviewOverviewOverviewHow to becomeHow to becomeHow to becomeSalarySalarySalaryKey skillsKey skillsKey skillsReviewsReviewsReviewsJob opportunities-Jobs in Jobstreet right nowJob growth-In the last yearSalary-Typical monthly salaryJob satisfaction-Job opportunities-Jobs in Jobstreet right nowSalary-Typical monthly salaryJob growth-In the last yearJob satisfaction-What's it like to be a Receptionist?Receptionists work in the service industry. They open and close an establishment for customers and guests, ensuring that their inquiries, needs, and requests are addressed. They handle customer care for clients and guests in establishments in the hospitality, transport, storage and communication, real estate, business, community and personal service industries.Tasks and dutiesWelcoming and assisting guests, visitors, or customers.Answering calls and inquiries.Setting appointments for clients or making and confirming reservations.Transmitting and receiving messages.Presenting bill statements and collecting payments.Receiving mail and packages and distributing these.Handling guest and client requests or complaints. How to become a ReceptionistMost Receptionists have a bachelor degree in hotel and restaurant management or tourism. You may also complete any college degree and then take a vocational course in front office services.1.Complete a bachelor degree in hotel and restaurant management or tourism which includes courses in hospitality and service.2.Alternatively, complete the Technical and Education Skills Development (TESDA) vocational course Front Office Services NCII (Tesda) which runs for 442 hours or 2 years. Then successfully pass the Assessment and Certification Exam, National Certificate – Level II (NCII).3.Gain at least a year of experience in administrative work. Computer and telephone skills are required.4.Apply for Receptionist jobs in hotels and restaurants, transport or storage services, communication, real estate, or business services.5.With experience, you can move up to Supervisor.6.Successful Receptionists can also be promoted to Executive Secretary or Administrative Assistant. Compare your salaryFind out how your salary compares with the average salary for Receptionists.Enter your monthly salary₱Compare your salaryLatest Receptionist jobs on JobstreetBe one of the first to discover these recently listed jobs, or browse all Receptionist jobs on Jobstreet right now.LocationPhilippinesBangsamoroBicol RegionCagayan ValleyCalabarzonCalabarzon & MimaropaCaragaCentral LuzonCentral VisayasCordillera Administrative RegionDavaoEastern VisayasIlocos RegionMetro ManilaMimaropaNorthern MindanaoSoccsksargenWestern VisayasZamboanga PeninsulaReceptionistJEN-1-NE Distributor, Inc.Pasig City, Metro ManilaFull TimeAdministration & Office Support4d agoAdmin AssistantTosot Philippines CorporationPasay City, Metro ManilaFull TimeAdministration & Office Support12h agoOFFICE STAFFGoodfellow Pharma Corp.Mandaluyong City, Metro ManilaFull TimeAdministration & Office Support3d agoFront Desk SpecialistTHE GEE AESTHETICSBonifacio Global City, Metro ManilaFull TimeAdministration & Office Support3d agoOffice AdminTrixie Brothers Holdings Inc.Quezon City, Metro ManilaFull TimeAdministration & Office Support2d agoCrewing AssistantOSM SHIP MANAGEMENT PTE. LTD.Manila City, Metro ManilaFull TimeAdministration & Office Support1d agoRECEPTIONIST/TELEPHONE OPERATORSkills and Talent Employment Pool Inc. (STEP)Pasig City, Metro ManilaFull TimeAdministration & Office Support6h agoReceptionistMosveldtt Law OfficeOrtigas, Metro ManilaFull TimeAdministration & Office Support2d agoReceptionist - (PWDs encouraged to apply)CBRETaguig City, Metro ManilaFull TimeAdministration & Office Support1d agoRECEPTIONIST/HRD STAFFMESCO INCPasig City, Metro ManilaFull TimeAdministration & Office Support2d agoMedical Receptionist | Temporary WFH | Night Shift | Up to PHP50kEmaptaMetro ManilaFull TimeAdministration & Office Support8h agoOffice StaffSANLEX ROOFMASTER CENTER CO INC.South Caloocan, Metro ManilaFull TimeAdministration & Office Support15h agoReceptionist & Administration Assistant | Day Shift | Onsite | BGC | Day 1 HMOEmaptaMetro ManilaFull TimeAdministration & Office Support1d agoAdministrative AssistantTTECCebu City, CebuFull TimeAdministration & Office Support1d agoLegal SecretaryCO NAZARIO VELASCO-CATERA & DIVINAGRACIA LAW OFFICES (CNVD Law)Mandaluyong City, Metro ManilaFull TimeAdministration & Office Support16h agoAdministrative AssistantPrivate AdvertiserNorth Caloocan, Metro ManilaFull TimeAdministration & Office Support16h agoOffice StaffSkills and Talent Employment Pool Inc. (STEP)Pasig City, Metro ManilaFull TimeAdministration & Office Support2d agoOffice StaffParagon Trading & Services Corp.Metro ManilaFull TimeAdministration & Office Support2d agoStaff AssistantJG SUMMIT OLEFINS CORPORATIONMetro ManilaFull TimeAdministration & Office Support1d agoReceptionist / Regional Helpdesk (Makati and Taguig)Business Trends PhilippinesMetro ManilaContract/TempAdministration & Office Support6d agoOFFICE CLERKA.C.I.S. LTD.CO.Metro ManilaFull TimeAdministration & Office Support15h agoReceptionist (Trium Square Pasay City)TDC GroupPasay City, Metro ManilaFull TimeAdministration & Office Support5d agoAdmin AssistantTACS Triple A Consultancy Services CoCainta, RizalFull TimeAdministration & Office Support1d agoadministrative assistantCanary Global Distribution Inc.Makati City, Metro ManilaFull TimeAdministration & Office Support13h agoOFFICE SECRETARYPitstop Motors (PSM) Inc.Las Pinas City, Metro ManilaFull TimeAdministration & Office Support2d agoAdministrative AssistantSM Retail, Inc. - CorporatePasay City, Metro ManilaFull TimeAdministration & Office Support10h agoFront Desk AssociateRepublic Biscuit Corporation (Rebisco)Pasig City, Metro ManilaContract/TempAdministration & Office Support4d agoPersonal AssistantWAM Realty Development CorporationMakati City, Metro ManilaFull TimeAdministration & Office Support10h agoAdministration StaffMMSPHIL MARITIME SERVICES INC.Bacoor City, CaviteFull TimeAdministration & Office Support1d agoAdministrative Assistant1st Care LimitedManila City, Metro ManilaFull TimeAdministration & Office Support1d agoOperations/Administrative AssistantFPD Asia Property Services, Inc.Metro ManilaFull TimeAdministration & Office Support16h agoReceptionist - Onsite (Alabang)Outsourced Quality Assured Services Inc. (ISO Certified)Alabang, Metro ManilaFull TimeAdministration & Office Support4d agoAdmin StaffYamaha Motor PhilippinesMetro ManilaFull TimeAdministration & Office Support2d agoOFFICE RECEPTIONISTPrivate AdvertiserTaguig City, Metro ManilaFull TimeAdministration & Office Support6d agoOffice Staff - PasigTingcloud Documentary & Marketing Services OpcMetro ManilaFull TimeAdministration & Office Support7h agoFront Desk SpecialistBelo Medical GroupDavao City, Davao del SurFull TimeAdministration & Office Support18h agoReceptionist/Front DeskPhilunion Shipping IncBonifacio Global City, Metro ManilaFull TimeAdministration & Office Support6d agoOperations AssistantDYNAMIC INTERNATIONAL VENTURES OPCQuezon City, Metro ManilaFull TimeAdministration & Office Support15h agoOffice StaffGaisano Grand Group of CompaniesCebu, Central VisayasFull TimeAdministration & Office Support2d agoOffice Staff - Alabang (Fixed Term)Filinvest Land Inc.Muntinlupa City, Metro ManilaFull TimeAdministration & Office Support2d agoOFFICE STAFFAxeia Development Corp.Metro ManilaFull TimeAdministration & Office Support6d agoOffice StaffFirst Multi Tech Industrial & Development Corp.Manila City, Metro ManilaFull TimeAdministration & Office Support4d agoOperations Assistant (Makati City)Business Trends PhilippinesMakati City, Metro ManilaFull TimeAdministration & Office Support16h agoTitling AssistantKnoll Ridges Consultancy, Inc.Makati City, Metro ManilaContract/TempAdministration & Office Support2d agoOffice StaffDavies Paints Philippines IncorporatedPasig City, Metro ManilaFull TimeAdministration & Office Support4d agoOFFICE STAFFIntegrated Security and Automation Inc.Mandaluyong City, Metro ManilaFull TimeAdministration & Office Support4d ago5 Office Staff (San Juan Manila & Makati)Staff Alliance Inc.Makati City, Metro ManilaFull TimeAdministration & Office Support1d agoSALES ASSISTANTJG SUMMIT OLEFINS CORPORATIONMetro ManilaFull TimeAdministration & Office Support1d agoReceptionistFWD Life Insurance CorporationBonifacio Global City, Metro ManilaFull TimeAdministration & Office Support8d agoOffice Administrator (Makati City)Business Trends PhilippinesMakati City, Metro ManilaFull TimeAdministration & Office Support2d agoBrowse all related jobs on JobstreetDid you find this helpful? Skills and experience employers are looking forHaving the right skills and experience can make you an in-demand applicant. Receptionist employers on Jobstreet are looking for job seekers with expertise in the following areas.Hi there, have any of these? Sign-in or register to add skills to your Jobstreet Profile.Clerical AdministrationFront of HouseCustomer ServiceCommunication SkillsMicrosoft OfficeHotel ManagementMultitaskingComputer LiteracyOrganisedAdministration ManagementResourcefulTime ManagementPrioritisationMicrosoft ProductsPhilippines Professional Regulation Commission LicenceThoroughnessEnglishAutonomyResilienceSkills in your SEEK ProfileSign inRegisterSign in or register to update the skills in your SEEK Profile.Discover more careers options based on your skillsSign inRegisterSign in or register to discover careers that match the skills in your SEEK Profile.Source: Jobstreet job ads and Jobstreet Profile dataDid you find this helpful? Latest Receptionist reviewsAllAllAllPositivePositivePositiveNegativeNegativeNegative4.0Jun 2023Being a Receptionist is an easy and challenging role. Reviewer's QualificationUndergraduate Certificate of Education StudiesExperienceLess than a yearOrganisation sizeMedium (20-199 employees)The good thingsIf you enjoy communicating with other departments and helping provide assistance, you are a perfect candidate for being a Receptionist. The people that you will assist have a lot of inquiries and once...The challengesThere are a few clients that might be rude when asking questions however this will be on a rare occasion. This might be difficult at first. The best way to deal with this is to be knowledgeable in you...Read more5.0Jun 2023Welcoming the clientsReviewer's QualificationCertificate I in HospitalityExperience1 – 4 yearsOrganisation sizeSmall (1-19 employees)The good thingsWelcome the guest or clients while offering a cup of tea caring the clients and assessThe challengesIf the clients is getting angry because the staff is have a costumer already but it's ok I handle it and assist Read morePrevious1NextSource: Jobstreet role reviewsExplore similar careersBrowse all Administration & Office Support careersAdministration OfficerTypical monthly salary₱21KJob growth-60.8%WaitpersonTypical monthly salary₱16KJob growth-57.1%Personal AssistantTypical monthly salary₱25KJob growth25%TutorTypical monthly salary₱22KJob growth-30%Browse all Administration & Office Support careersRead more from Jobstreet7 Effective Leadership Traits That Will Lead You to Success in the Tech IndustryHow to Nail A Job Interview and The Salary You SeekHow to Make Your CV Stand Out and Get Noticed by EmployersCan A Master’s Degree in the Philippines Help? Here’s What Real Employers Say! Subscribe to Career AdviceGet expert career advice delivered to your inbox.First nameLast nameEmailSubscribeYou can cancel emails at any time. By clicking ‘subscribe’ you agree to Jobstreet’s Privacy Statement.Job seekersJob searchProfileRecommended jobsSaved searchesSaved jobsJob applicationsCareer adviceExplore careersExplore salariesDownload appsJobstreet @ Google PlayJobstreet @ App StoreEmployersRegister for freePost a job adProducts & pricesCustomer serviceHiring adviceMarket insightsRecruitment software partnersAbout JobstreetAbout usWork for JobstreetInternational partnersBdjobs (Bangladesh)Catho (Brazil)Jobsdb (SE Asia)Jora (Australia)Jora (Worldwide)OCC Mundial (Mexico)SEEK (Austrailia)Partner servicesCertsyGradConnectionJora LocalSidekickerGO1FutureLearnEmployment HeroJobAdderContactHelp centreContact usProduct & tech blogSocialFacebookInstagramTwitterYouTubePhilippinesAustraliaHong KongIndonesiaMalaysiaNew ZealandPhilippinesSingaporeThailandPrivacy policyTerms & conditionsSafe job search guideCopyright © 2024 Jobstr
Receptionist Jobs in Philippines - Mar 2024 | Jobstreet
Receptionist Jobs in Philippines - Mar 2024 | Jobstreet
Receptionist JobsSkip to contentJobstreetMenuJob searchProfileCareer adviceCompany profilesLoginPhilippinesAustraliaHong KongIndonesiaMalaysiaNew ZealandPhilippinesSingaporeThailandEmployer siteLoginEmployer siteJob searchProfileCareer adviceCompany profilesPerform a job searchWhatSuggestions will appear below the field as you typeHide classificationsShow classification list.Any ClassificationDoneClassificationsAccountingAdministration & Office SupportAdvertising, Arts & MediaBanking & Financial ServicesCall Centre & Customer ServiceCEO & General ManagementCommunity Services & DevelopmentConstructionConsulting & StrategyDesign & ArchitectureEducation & TrainingEngineeringFarming, Animals & ConservationGovernment & DefenceHealthcare & MedicalHospitality & TourismHuman Resources & RecruitmentInformation & Communication TechnologyInsurance & SuperannuationLegalManufacturing, Transport & LogisticsMarketing & CommunicationsMining, Resources & EnergyReal Estate & PropertyRetail & Consumer ProductsSalesScience & TechnologySelf EmploymentSport & RecreationTrades & ServicesWhereSuggestions will appear below the field as you typeSEEKMore optionsRefine your searchShow work type refinements.All typesAll work types Show minimum salary refinements.paying ₱0 Show maximum salary refinements.to ₱150K+ Show date listed refinements.listed any time Hide refinementsHide refinementsRefine by Work TypeFull timePart timeContract/TempCasual/VacationMinimum salarySalary typeAnnuallyMonthlyHourlySalary (PHP)₱010K15K20K30K40K50K60K70K80K100K120K150KMaximum salarySalary typeAnnuallyMonthlyHourlySalary (PHP)10K15K20K30K40K50K60K70K80K100K120K150K150K+Date ListedAny timeTodayLast 3 daysLast 7 daysLast 14 daysLast 30 daysRefine by locationPasig City Metro ManilaOrtigas Pasig City Metro ManilaMetro ManilaTaguig City Metro ManilaValenzuela City Metro ManilaSouth Caloocan Metro ManilaRead MoreRelated searchesoffice staff jobsfront desk jobsfront office jobscashier jobshotel jobs14,456 jobsSorted by relevance DoneRelevanceDateModify my searchListed six hours agoRECEPTIONIST/TELEPHONE OPERATORat Skills and Talent Employment Pool Inc. (STEP)This is a Full time jobPasig City, Metro Manila₱15,860 – ₱18,000 per monthsubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)6h agoListed one day agoReceptionistat Mosveldtt Law OfficeThis is a Full time jobOrtigas, Metro ManilasubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)1d agoListed seventeen hours agoFront Desk Specialistat Belo Medical GroupThis is a Full time jobMetro ManilasubClassification: Front Office & Guest ServicesFront Office & Guest Servicesclassification: Hospitality & Tourism(Hospitality & Tourism)Exciting BenefitsGood Working Environment17h agoListed one day agoReceptionist - (PWDs encouraged to apply)at CBREThis is a Full time jobTaguig City, Metro Manila$18k - $20k p.m. + Rice Allowance, bonussubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)1d agoListed four days agoReceptionistat JEN-1-NE Distributor, Inc.This is a Full time jobPasig City, Metro Manila₱18,000 – ₱20,000 per monthsubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)Immediate HiringRoom for promotionFun environment4d agoListed one day agoRECEPTIONIST/HRD STAFFat MESCO INCThis is a Full time jobPasig City, Metro ManilasubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)Good compensation and benefits packageStable long-term jobVariety of career opportunities1d agoListed one day agoMedical Receptionist - Work from homeat TwoconnectThis is a Full time jobMetro Manila₱30,000 – ₱40,000 per monthsubClassification: Medical AdministrationMedical Administrationclassification: Healthcare & Medical(Healthcare & Medical)Leading Australian organizationDay shiftHMO coverage1d agoListed seven hours agoMedical Receptionist | Temporary WFH | Night Shift | Up to PHP50kat EmaptaThis is a Full time jobMetro Manila₱50,000 per monthsubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)7h agoListed twelve hours agoAdministrative Assistantat MFA ACCOUNTING SERVICESThis is a Full time jobValenzuela City, Metro Manila₱30,000 – ₱40,000 per monthsubClassification: Customer Service - Call CentreCustomer Service - Call Centreclassification: Call Centre & Customer Service(Call Centre & Customer Service)Monday to FridayDay Shift AccountLeave and HMO12h agoListed fourteen hours agoOffice Staffat SANLEX ROOFMASTER CENTER CO INC.This is a Full time jobSouth Caloocan, Metro ManilasubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)14h agoListed one day agoReceptionist & Administration Assistant | Day Shift | Onsite | BGC | Day 1 HMOat EmaptaThis is a Full time jobMetro Manila₱25,000 – ₱35,000 per monthsubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)1d agoListed eleven hours agoAdmin Assistantat Tosot Philippines CorporationThis is a Full time jobPasay City, Metro ManilasubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)11h agoListed eleven hours agoMedical Front Desk Receptionist/Liaison Officerat Aramax Solutions, Inc.This is a Full time jobCebu City, CebuPHP 13,000 - 15,000subClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)11h agoListed three days agoOFFICE STAFFat Goodfellow Pharma Corp.This is a Full time jobMandaluyong City, Metro Manila₱16,000 – ₱17,000 per monthsubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)WITH HMO3d agoListed three days agoFront Desk Specialistat THE GEE AESTHETICSThis is a Full time jobBonifacio Global City, Metro Manila₱18,000 – ₱22,000 per monthsubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)Competitive salaryCommission on top of basic payComprehensive benefits package3d agoListed fifteen hours agoAdministrative Assistantat Private AdvertiserThis is a Full time jobNorth Caloocan, Metro ManilasubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)administrative assistantoffice staffvirtual general assistant15h agoListed one day agoOffice Adminat Trixie Brothers Holdings Inc.This is a Full time jobQuezon City, Metro Manila₱17,000 – ₱23,000 per monthsubClassification: Client & Sales AdministrationClient & Sales Administrationclassification: Administration & Office Support(Administration & Office Support)Relaxed environmentGood income opportunityFriendly workmates1d agoListed one day agoOffice Staffat Skills and Talent Employment Pool Inc. (STEP)This is a Full time jobPasig City, Metro Manila₱16,000 – ₱20,000 per monthsubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)1d agoListed one day agoFront Desk Officer / Concierge / Receptionist - Pampangaat Marie France Bodyline International, Inc.This is a Full time jobMexico, PampangasubClassification: Front Office & Guest ServicesFront Office & Guest Servicesclassification: Hospitality & Tourism(Hospitality & Tourism)1d agoListed one day agoCrewing Assistantat OSM SHIP MANAGEMENT PTE. LTD.This is a Full time jobManila City, Metro ManilasubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)1d agoListed one day agoOffice Staffat Paragon Trading & Services Corp.This is a Full time jobMetro ManilasubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)1d agoListed four days agoFRONT DESK OFFICERat Team Global Facility Solutions Inc.This is a Full time jobMetro Manila₱17,000 – ₱23,000 per monthsubClassification: Front Office & Guest ServicesFront Office & Guest Servicesclassification: Hospitality & Tourism(Hospitality & Tourism)Role AdvancementAnnual IncreasePaid Trainings4d agoListed one day agoStaff Assistantat JG SUMMIT OLEFINS CORPORATIONThis is a Full time jobMetro ManilasubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)GREAT OPPORTUNITIES TO INDIVIDUALS WHO ARE DRIVEN & DEDICATED!COMPETITIVE SALARY, ALLOWANCES, RAISES & PROMOTION!CAREER DEVELOPMENT, TRAINING & STABILITY!1d agoListed sixteen hours agoVillage Admin Assistant (Cavite)at Joy~Nostalg GroupThis is a Full time jobCavite, CalabarzonsubClassification: AdministrationAdministrationclassification: Real Estate & Property(Real Estate & Property)16h agoListed five days agoReceptionist / Regional Helpdesk (Makati and Taguig)at Business Trends PhilippinesThis is a Contract/Temp jobMetro Manila₱20,000 – ₱22,000 per monthsubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)5d agoListed one day agoReservations Officerat Happy Sun Travel & Tours, Inc.This is a Full time jobManila City, Metro ManilasubClassification: Travel Agents/ConsultantsTravel Agents/Consultantsclassification: Hospitality & Tourism(Hospitality & Tourism)1d agoListed fifteen hours agoOFFICE CLERKat A.C.I.S. LTD.CO.This is a Full time jobMetro Manila₱15,000 – ₱18,000 per monthsubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)15h agoListed one day agoAdministrative Assistantat TTECThis is a Full time jobCebu City, CebusubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)Competitive SalaryUpskillingCareer Growth Opportunity1d agoListed five days agoReceptionist (Trium Square Pasay City)at TDC GroupThis is a Full time jobPasay City, Metro ManilasubClassification: ReceptionistsReceptionistsclassification: Administration & Office Support(Administration & Office Support)5d agoListed sixteen hours agoLegal Secretaryat CO NAZARIO VELASCO-CATERA & DIVINAGRACIA LAW OFFICES (CNVD Law)This is a Full time jobMandaluyong City, Metro Manila₱18,000 – ₱20,000 per monthsubClassification: PA, EA & SecretarialPA, EA & Secretarialclassification: Administration & Office Support(Administration & Office Support)Competitive salary and BenefitsWork and life balanceFriendly working environment16h agoListed one day agoAdmin Assistantat TACS Triple A Consultancy Services CoThis is a Full time jobCainta, Rizal₱17,000 – ₱20,000 per monthsubClassification: Client & Sales AdministrationClient & Sales Administrationclassification: Administration & Office Support(Administration & Office Support)1d agoListed twelve hours agoadministrative assistantat Canary Global Distribution Inc.This is a Full time jobMakati City, Metro Manila₱15,000 – ₱18,000 per monthsubClassification: Administrative AssistantsAdministrative Assistantsclassification: Administration & Office Support(Administration & Office Support)12h agoModify my searchPrev123NextReceive new jobs for this search by emailCreate alert Return to search resultsModify my searchYou haven't selected a job adSelect an ad on the left to see the details here.Job seekersJob searchProfileRecommended jobsSaved searchesSaved jobsJob applicationsCareer adviceExplore careersExplore salariesDownload appsJobstreet @ Google PlayJobstreet @ App StoreEmployersRegister for freePost a job adProducts & pricesCustomer serviceHiring adviceMarket insightsRecruitment software partnersAbout JobstreetAbout usWork for JobstreetInternational partnersBdjobs (Bangladesh)Catho (Brazil)Jobsdb (SE Asia)Jora (Australia)Jora (Worldwide)OCC Mundial (Mexico)SEEK (Australia)SEEK (New Zealand)Partner servicesCertsyGradConnectionJora LocalSidekickerGO1FutureLearnEmployment HeroJobAdderContactHelp centreContact usProduct & tech blogSocialFacebookInstagramTwitterYouTubePhilippinesAustraliaHong KongIndonesiaMalaysiaNew ZealandPhilippinesSingaporeThailandTerms & conditionsSecurity & PrivacyCopyright © 2024, Jobstreet
Receptionist Job Description, Role & Responsibilities
Receptionist Job Description, Role & Responsibilities
Login
/ Register
Username
Logout
Articles
Paths and possibilities
Job Description
StartUps
Work, life and you
Career Management
Career, growth & development
Money Matters
foundit insight tracker
Resources
Job Search Strategy
Resume & Cover Letters
Interview Tips
COVID-19 Career Advice
Search
Pulses PRO
Pulses PRO
Sign in
Welcome! Log into your account
your username
your password
Forgot your password? Get help
Password recovery
Recover your password
your email
A password will be e-mailed to you.
Job search
Jobs By Skills
Jobs By Function
Jobs By Industry
Work From Home Jobs
Free Job alert
Premium Services
Freshers Paid Internship Jobs
Sign in / Join
Job search
Jobs By Skills
Jobs By Function
Jobs By Industry
Work From Home Jobs
Free Job alert
Premium Services
Freshers Paid Internship Jobs
24.1
C
Delhi
Tuesday, March 12, 2024
FacebookInstagramLinkedinTwitterYoutube
type here...Search
Login
Pulses PRO
Articles
Paths and possibilities
Job Description
StartUps
Work, life and you
Career Management
Career, growth & development
Money Matters
foundit insight tracker
Resources
Job Search Strategy
Resume & Cover Letters
Interview Tips
COVID-19 Career Advice
Pulses PRO
Articles
Paths and possibilities
Job Description
StartUps
Work, life and you
Career Management
Career, growth & development
Money Matters
foundit insight tracker
Resources
Job Search Strategy
Resume & Cover Letters
Interview Tips
COVID-19 Career Advice
Job Description
Home > Job DescriptionWhat does a Receptionist do?
What does a Receptionist do?
By Team foundit
October 14, 2022
0
5242
Share
What is a Receptionist job?
Receptionists provide customer service assistance to visitors and clients. This involves answering calls and processing them appropriately, answering visitor concerns and requests, and fostering a welcoming environment. Oftentimes, this includes handling urgent/random administrative duties on demand. Front office receptionists work in virtually every industry.
High school diplomas and equivalents are typically required for receptionist jobs. Receptionists typically receive training on the job. Some may eventually advance to the position of administrative assistant. Multitasking is no problem for the best receptionists since they are friendly, extremely organized, and friendly.
What does a Receptionist do?
Receptionist jobs’ vary depending on the establishment where they work. During hospital visits and doctor’s appointments, receptionists collect patient paperwork and direct the patient to the correct waiting room. Visitors to the corporate headquarters can be greeted, and conference rooms and conference areas are scheduled. The beauty or hair salon’s receptionist makes appointments for clients directs them to the stylist, and may also serve as the cashier. Factories, large corporations, and government entities may provide identification cards to visitors and arrange for staff to take individuals to the appropriate departments. Passengers requesting departure times, arrival times, or stops can contact the bus and train companies for information about departures, arrivals, and stops.
Receptionists use electronic devices like computers, telephones, and other electronic devices. While many businesses use answering machines or other automatic systems for taking messages, receptionists still provide notifications of public and customer arrivals as well as cancellations. They are often expected to perform a variety of office tasks when not busy to assist other administrative employees.
Receptionist job duties include:
Receptionists’ specific responsibilities vary according to the company. The following are responsibilities that need to be covered:
Welcome visitors and clients with a positive attitude.
Making clients feel at home in the office by pointing them in the right direction.
As necessary, announcing clients.
Workplace security is maintained by managing badges, collecting them, and checking them as needed.
Assistance with a variety of administrative duties, which may include faxing, copying, preparing travel plans, and taking notes.
Room preparation for meetings, appointments, and training.
Assisting with the routing of calls and answering the phones professionally.
Assisting colleagues.
Assisting with ad hoc administrative tasks.
Phone calls are answered, forwarded, and screened.
Management, development, and recruitment of junior administrative staff.
Deliver excellent customer service.
Job brief for Receptionist
Receptionists play a critical role in making a company’s first impression; this impression can greatly influence the company’s success. Companies would welcome candidates with the following skills.
Microsoft Office Suite proficiency
Knowledge of office equipment (such as fax machines and printers)
Attitude and appearance that reflect professionalism
Having the ability to interact efficiently verbally as well as in writing
When problems arise, the ability to be proactive and resourceful is key
A great deal of organizational ability
Skills in time-management and multitasking, with a focus on priorities
Orientation towards customer service
A high school diploma; office management certification would be an asset.
Responsibilities of Receptionist
Respond to questions from visitors and welcome them in a friendly manner.
Keep all shared areas organized and neat at all times, including the reception area.
Record visitor requests and phone calls in a detailed and accurate manner.
Receiving deliveries; sorting and distributing incoming mail.
Ensure supplies are restocked as necessary.
Keep the filing system for the general office up-to-date.
Requirements for Receptionist
A degree from a university or college is an asset.
An understanding of the functions of a receptionist job or a related field.
Writing and verbal communication skills are excellent.
Skills in Microsoft products such as Excel, Word, and Outlook.
Ability to manage time well.
Administration and clerical skills.
Capable of contributing positively to a team and participating in various tasks as necessary.
Average Salary for Receptionist (City Based Tables)
In India, the average monthly salary of a Receptionist job is around Rs. 13,903. Salaries range between 8,060 INR (lowest) and 23,100 INR (highest). The salary of receptionists varies widely depending on their experience, skills, location, or gender. Below you can find average salaries for receptionists in different cities.
No.CityReceptionist job’s average Salary/month1New Delhi, DelhiRs. 15,4002Bengaluru, KarnatakaRs. 15,1373Kolkata, West BengalRs. 15,0184Delhi, DelhiRs. 14,9035Mumbai, MaharashtraRs. 14,5966Ahmedabad, GujaratRs. 13,6887Chennai, Tamil NaduRs. 13,6588Chandigarh, ChandigarhRs. 13,293
Key Skills
Certain companies might seek to hire applicants with previous experience in clerical, admin, or receptionist job positions. It is not required to hold a higher education degree to become a Receptionist. However, Receptionists should be able to undertake the below duties:
Skills related to the organization
Detail-oriented
Multitasker of exceptional abilities
A highly effective communicator
Quite courteous
Ability to provide excellent customer service
Why pursue a career as a Receptionist?
Receptionists are in a great position to learn all there is to know about their company’s business. Moreover, a receptionist who excels at their job is likely to be noticed by management. A receptionist often takes on the role of a secretary or takes on other duties. 2014 was predicted to be a year of faster employment growth for receptionists than that for all occupations. Business and professional services are expected to grow in importance, resulting in many new jobs. An increase in turnover among receptionist jobs will also provide numerous employment opportunities. Office automation is unlikely to impact receptionists negatively, given their need for interpersonal skills. Those with word processing and office skills will have the best chances of finding work.
Experienced receptionists and employers with a large and geographically diverse workforce earn more money. More experienced and skilled people earn more money. Health insurance, as well as paid vacation and holidays, are common benefits of receptionists. Employers may also provide educational assistance to employees.
How to become a Receptionist?
As administrative clerks, receptionists work for a variety of companies, ranging from architects to doctors. The receptionist job’s specific duties vary greatly by workplace, but generally, they answer incoming calls and route them to customers. Assisting employers with outgoing and incoming mail, faxes, and emails is another part of their function. We’ve got all the reasons why working as a receptionist could be the right move for you if you’re looking to transition into a new position that’s rewarding, fun, and has great prospects.
A high school diploma is required for a receptionist job profile. Despite this, employers prefer to hire receptionists who have an administrative background as well as experience. To learn administrative skills, you can earn a certificate in clerical studies or office assistance, which covers subjects such as data entry, payroll accounting, word processing, financial accounting, customer service, and office management.
After acquiring the skills needed for the receptionist job, it is time to search for a job. A receptionist can work in several different industries. The list of potential employers is lengthy and includes a range of organizations, including insurance companies, religious organizations, publishing companies, design firms, market research firms, charities, scientific organizations, and real estate firms.
Those who have proven they are capable of mastering clerical skills may have a good chance of advancing to higher positions such as administrative assistants, personal assistants, and secretaries. If receptionists want to advance in their careers, they should focus on networking within the industry and honing their administrative skills.
Team foundit
Share
Previous articleWhat does a Relationship Manager do?Next articleQuality Manager Job Description
- Advertisement -
More articles
Philippines Hiring landscape in January 2024: foundit Insights Tracker
February 26, 2024
Top 10 In-Demand Jobs for 2024
February 16, 2024
New to Work from Home? Use These Resources to Work Effectively
February 12, 2024
- Advertisement -
Latest article
Philippines Hiring landscape in January 2024: foundit Insights Tracker
February 26, 2024
Top 10 In-Demand Jobs for 2024
February 16, 2024
New to Work from Home? Use These Resources to Work Effectively
February 12, 2024
Should you take an unpaid internship after college?
February 8, 2024
How To Write Paternity Leave Application [Format + Samples]
February 5, 2024
Pulses PRO
© Monster. All rights reserved.
FacebookInstagramLinkedinTwitterYoutube
foundit
foundit
foundit Malaysia
foundit Indonesia
foundit Hong Kong
foundit Philippines
foundit Singapore
foundit Gulf
Contact Us
About Us
Job Seekers
Job search
Jobs By Skills
Jobs By Function
Jobs By Industry
Work From Home Jobs
Free Job alert
Premium Services
Freshers Paid Internship Jobs
Popular Category
Insights Tracker584Interview Tips562Career Management494Job Search Strategy333Resume & Cover Letters230Motivation & Thought Leadership206
Editor Picks
Philippines Hiring landscape in January 2024: foundit Insights Tracker
February 26, 2024
Top 10 In-Demand Jobs for 2024
February 16, 2024
Just a moment...
a moment...Enable JavaScript and cookies to contiReceptionist Job Description (2024) – Forbes Advisor
Receptionist Job Description (2024) – Forbes Advisor
Select Region
United States
United Kingdom
Germany
India
Australia
Italy
Canada
Credit Cards
Credit Cards
Credit Cards
Compare Credit Cards
Best Credit Cards
Credit Card Comparison
Best Travel Credit Cards
Best Cash Back Credit Cards
Best 0% APR Credit Cards
Best Balance Transfer Credit Cards
Best Rewards Credit Cards
Best Airline Credit Cards
Best Credit Cards for International Travel
Best Credit Cards For Bad Credit
Best Student Credit Cards
Best Secured Credit Cards
Best First Credit Cards
Best Credit Cards For No Credit
Best Gas Credit Cards
Compare Business Cards
Best Business Credit Cards
Best Business Credit Cards For Travel
Best Cash Back Business Credit Cards
Best 0% APR Business Credit Cards
Best Business Credit Cards For Startups
Credit Card Reviews
Capital One Venture X
Chase Sapphire Preferred
American Express Platinum
Chase Sapphire Reserve
American Express Gold
Wells Fargo Active Cash
More Credit Card Reviews
Credit Cards By Issuer
Best Wells Fargo Credit Cards
Best American Express Credit Cards
Best Chase Credit Cards
Best Capital One Credit Cards
Best Discover Credit cards
Calculators
Credit Card Interest Calculator
Balance Transfer Calculator
Credit Card Payoff Calculator
Credit Score & Credit Repair
Best Credit Repair Companies
Best Credit Monitoring Services
How Much Does Credit Repair Cost?
How To Fix Your Credit In 7 Easy Steps
Loans
Loans
Loans
Personal Loans
Best Personal Loans
Personal Loan Rates
Best Debt Consolidation Loans
Easiest Personal Loans
Best Low-Interest Personal Loans
Best Personal Loans For Fair Credit
Best Bad Credit Loans
Best Joint Personal Loans
Best Wedding Loans
Best Personal Loans For Veterans
Student Loans
Best Student Loans
Best Student Loan Refinance Lenders
Best Parent Loan For College
Best Low-Interest Student Loans
Best Graduate Student Loans
Best Medical School Loans
Lenders To Refinance Parent PLUS Loans
Student Loan Calculator
Student Loan Refinance Calculator
Business Loans
Best Business Loans
Best Business Lines Of Credit
Best Startup Business Loans
Best Unsecured Business Loans
Fast Approval Business Loans
Best Working Capital Loans
Best Same-Day Business Loans
Best Business Loans For Bad Credit
Business Loan Calculator
Auto Loans
Auto Loan Rates
Auto Loan Refinancing Rates
Mortgages
Mortgages
Mortgages
Home Buying & Refinancing
Best Mortgage Lenders
Best Mortgage Refinance Lenders
Best Online Mortgage Lenders
Best VA Mortgage Lenders
Best USDA Mortgage Lenders
Best Mortgage Lenders for FHA Loans
Mortgage Rates
Today's Mortgage Rates
Current Mortgage Rates: Compare Today’s Rates
Today's Mortgage Refinance Rates
Current Mortgage Refinance Rates
15 Year Mortgage Rates
10 Year Mortgage Rates
Today’s VA Mortgage Rates
Today’s VA Refinance Rates
Historical Mortgage Rates
Home Equity Loans
Best HELOC Rates
Best HELOC Lenders
Best Home Equity Loan Rates
Best Home Equity Loan Lenders
HELOC Calculator
Home Equity Loan Calculator
Calculators
Mortgage Refinance Calculator
Mortgage Calculator
Mortgage Amortization Calculator
Mortgage APR Calculator
Cash-Out Refinance Calculator
Real Estate
How Much House Can I Afford? Calculator
Housing Market Predictions
Insurance
Insurance
Insurance
Car Insurance
Best Car Insurance
Cheap Car Insurance
Compare Car Insurance Quotes
Car Insurance Calculator
Cost Of Car Insurance
Best Car Insurance In Florida
Best Car Insurance In California
Best Car Insurance In Texas
Travel Insurance
Best Travel Insurance
Best Covid Travel Insurance
Best Cruise Travel Insurance
Cancel For Any Reason Insurance
How Much Is Travel Insurance?
Cheap Travel Insurance
Travel Insurance & Destinations
Life Insurance
Best Life Insurance
Best Term Life Insurance
Best Senior Life Insurance
No-Exam Life Insurance
Compare Life Insurance Quotes
How Much Is Life Insurance?
Cheap Life Insurance
Life Insurance Calculator
Homeowners Insurance
Home Insurance Companies
Compare Home Insurance Quotes
Home Insurance Calculator
Average Cost Of Homeowners Insurance
How Much Home Insurance Do I Need?
Renters Insurance
Best Renters Insurance
Cheap Renters Insurance
How Much Is Renters Insurance?
Pet Insurance
Best Pet Insurance
Compare Pet Insurance Quotes
Is Pet Insurance Worth It In 2024?
Cheap Pet Insurance
How Much Does Pet Insurance Cost?
Pet Insurance Pre-Existing Conditions
Health Insurance
Best Health Insurance Companies
Best Short-Term Health Insurance
Best Disability Insurance
Health Insurance for Small Business
Best Dental Insurance Companies
Best Vision Insurance Companies
Business Insurance
Best Small Business Insurance
Best General Liability Insurance
Commercial Auto Insurance
Cyber Liability Insurance
Business Interruption Insurance
Banking
Banking
Banking
Best Banks
Best Banks
Best Online Banks
Best Credit Unions
Best Budget Apps
Bank Promotions & Bonuses
Best Bank Bonuses & Promotions
Capital One Promotions
Chase Promotions
Wells Fargo Checking Account Bonus
Bank Of America Promotions
US Bank Promotions
CDs
Best CD Rates
CD Rates Today
CD Interest Rates Forecast
3 Month CD Rates
6 Month CD Rates
1 Year CD Rates
3 Year CD Rates
5 Year CD Rates
10 Year CD Rates
No Penalty CD Rates
Jumbo CD Rates
Savings & Money Market Accounts
Best High Yield Savings Accounts
Best Business Savings Accounts
Best Savings Accounts For Kids
Best Money Market Accounts
Checking
Best Checking Accounts
Best High Yield Checking Accounts
Best Business Checking Accounts
Best Teen Checking Accounts
Best Student Checking Accounts
Money Transfer
International Money Transfer
Currency Calculator
Taxes
Taxes
Taxes
Best Tax Software
Best Tax Software For The Self-Employed
Best Tax Software For Business
Best Tax Apps
Tax Brackets 2023-2024
Income Tax Calculator
Best Tax Relief Services
Investing
Investing
Investing
Investing Basics
Best Online Brokers
Best Online Brokers For Day Trading
Best Robo Advisors
Best Investment Apps
Best Investment Management Apps
Best Gold IRA Companies
Gold Price Today
Wealth
Financial Advisors
Wealth Advisors
Wealth Management
Financial Planners
Small Business
Small Business
Small Business
Forming A Business
Best LLC Services
Best Registered Agent Services
How to Start an LLC
Cost to Form an LLC
HR & Payroll
Best Payroll Services
Best HR Software
Best PEO Services
Best Recruiting Software
Web Design & Hosting
Best Website Builder
Best Web Hosting Services
Best Blogging Platforms
Best E-Commerce Platforms
VoIP & Communication
Best VoIP Services
Best Cheap VoIP Services
Best Business Cell Phone Plans
How to Get a Free Business Phone Number
Project Management
Best Project Management Software
Best Free Project Management Software
Best Gantt Chart Software
Privacy & Security
Best VPNs
Best Cheap VPN
Best Antivirus Software
Best Password Managers
Legal
Legal
Legal
Find A Lawyer
Best Personal Injury Lawyers
Best Car Accident Lawyers
Best Truck Accident Lawyers
Best Motorcycle Accident Lawyers
Legal Services
Best Online Divorce Services
Best Trademark Registration Services
Best Name Change Services
Best Prepaid Legal Services
USA
UK
DE
IN
AU
IT
CA
USA
|
Change Region
Back to Forbes.com
USA
UK
DE
IN
AU
IT
CA
USA
|
Change Region
You might be using an unsupported or outdated browser. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website.
advisor
Business
Advertiser Disclosure
Receptionist Job Description Template
ShwetaContributorA seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has been featured in NewsWeek, Huffington Post and more. Her postgraduate degree in computer management fuels her comprehensive analysis and exploration of tech topics.Kelly MainEditorKelly Main is staff writer at Forbes Advisor, specializing in testing and reviewing marketing software with a focus on CRM solutions, payment processing solutions, and web design software. Before joining the team, she was a content producer at Fit Small Business where she served as an editor and strategist covering small business marketing content. She is a former Google Tech Entrepreneur and holds an MSc in international marketing from Edinburgh Napier University. Additionally, she is a Columnist at Inc. Magazine and the founder of ProsperBull, a financial literacy program taught in U.S. high schools.Shweta, ShwetaContributorA seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has been featured in NewsWeek, Huffington Post and more. Her postgraduate degree in computer management fuels her comprehensive analysis and exploration of tech topics.Kelly Main Kelly MainEditorKelly Main is staff writer at Forbes Advisor, specializing in testing and reviewing marketing software with a focus on CRM solutions, payment processing solutions, and web design software. Before joining the team, she was a content producer at Fit Small Business where she served as an editor and strategist covering small business marketing content. She is a former Google Tech Entrepreneur and holds an MSc in international marketing from Edinburgh Napier University. Additionally, she is a Columnist at Inc. Magazine and the founder of ProsperBull, a financial literacy program taught in U.S. high schools.Contributor, Editor Rob WattseditorWith over a decade of editorial experience, Rob Watts breaks down complex topics for small businesses that want to grow and succeed. His work has been featured in outlets such as Keypoint Intelligence, FitSmallBusiness and PCMag.Reviewed ByRob WattsRob WattseditorWith over a decade of editorial experience, Rob Watts breaks down complex topics for small businesses that want to grow and succeed. His work has been featured in outlets such as Keypoint Intelligence, FitSmallBusiness and PCMag.editorReviewed ByUpdated: Jul 21, 2023, 9:13am
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.
Getty
Table of Contents
What Does a Receptionist Do?
Receptionist Responsibilities
Receptionist Skills
Receptionist Qualifications
Receptionist Job Description Example
Frequently Asked Questions
Show more
A receptionist is often the first person customers or clients will speak to when walking through your door or calling your number. Besides representing your company and its culture, receptionists typically also manage the front office and assist in general administrative tasks, such as handling the incoming mail or scheduling meetings to ensure smooth day-to-day functioning of the office.
When you are trying to fill this critical role for your organization, you need to create a receptionist job description that attracts people with the right attitude and skills.
What Does a Receptionist Do?
A receptionist serves as the interface between a company and its customers as well as the management and employees. Ideally, receptionists do this with a high level of professionalism and courtesy that leaves a good impression and builds upon a solid reputation. They also provide general administrative support, such as scheduling meetings, handling transcription, printing, photocopying and faxing, as well as making travel arrangements and assisting HR teams.
Advertisement
Find Your Next Great Hire Through ZipRecruiter’s Online Employment Marketplace
Try ZipRecruiter today by creating a free account!
Post a Job
Receptionist Responsibilities
The role of a receptionist can vary widely from business to business. However, receptionists typically wear a number of hats and have multiple responsibilities that range from greeting visitors to scheduling office resources.
Here is a list of the most common responsibilities of a receptionist:
Greeting visitors
Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence
Transferring calls as necessary
Taking and ensuring messages are passed to the appropriate staff member in time
Managing meeting room availability
Receiving, sorting, distributing and dispatching daily mail
Preparing vouchers
Handling transcription, printing, photocopying and faxing
Recording and maintaining office expenses
Handling travel arrangements
Coordinating internal and external events
Managing office inventory such as stationery, equipment and furniture
Overseeing office services like cleaners and maintenance service providers
Assisting the HR team with recruitment, onboarding and termination processes
Maintaining safety and hygiene standards of the reception area
As you create your receptionist job description, be sure to include any of your business’s unique needs so that your job listing accurately reflects what your role will entail.
Receptionist Skills
Receptionists are usually good multitaskers who possess a number of different skills that enable them to function effectively in their position. For example, not only do receptionists generally need to have basic computer skills, but they also need to have the ability to manage and operate a multi-line phone system, stay level-headed during moments of stress, and be both friendly and effective communicators.
Here are the key skills for a receptionist:
Excellent verbal communication
Good telephone communication etiquette
Organized and resourceful
Customer-focused
Active listener
Adept at prioritizing, scheduling and multitasking
Ability to handle office equipment (e.g., the telephone system, printer and the fax machine)
Fast and eager learner
Receptionist Qualifications
There is no formal qualification required for receptionist roles unless it is for some specialist organization like healthcare or legal. But these qualifications are desirable in an effective and efficient receptionist.
Below are the most common qualifications needed for a receptionist:
High school diploma or GED
Associate or bachelor’s degree in communications or business
Familiarity with multi-line telephone systems
Prior experience with Microsoft Office and typing
Of course, your business may have its own set of qualifications based on your unique needs. For example, managing an industry-specific software system.
Receptionist Job Description Example
Here is a receptionist job description example that you can customize to your own requirements.
Are you looking for a job as a receptionist?
Your search stops here because we are looking for a receptionist with a pleasing personality and customer service attitude to manage our front offices. If you are someone who loves interacting with people, putting them at ease and helping them solve their problems, you could be the one. Please check out our other requirements.
Receptionist responsibilities
Welcoming visitors and solving their problems
Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence
Taking messages and ensuring they are passed to the appropriate staff member in time
Managing meeting room availability
Receiving, sorting, distributing and dispatching daily mail
Preparing vouchers
Handling transcription, printing, photocopying and faxing
Recording and maintaining office expenses
Handling travel arrangements
Coordinating internal and external events
Managing office inventory such as stationery, equipment and furniture
Overseeing office services like cleaners and maintenance service providers
Assisting the HR team with recruitment, onboarding and termination processes
Maintaining safety and hygiene standards of the reception area
(Include what is relevant to the position in your organization. Also, if you have someone to handle some of the administrative tasks, omit them from here.)
Receptionist skills and qualifications
High school diploma or GED
Associate or bachelor’s degree in communications or business
Prior experience with Microsoft Office and typing
Excellent communication and interpersonal skills
Organized and resourceful
Customer-focused
Active listener
Adept at prioritizing, scheduling and multitasking
Ability to handle office equipment (e.g., the telephone system, printer and fax machine)
Fast and eager learner
(Please include the qualifications that apply to your job description.)
Benefits
When you work with us, you get these benefits:
Flexible work hours
Hybrid work mode
Paid maternity and paternity leaves
Paid vacation time
(Include the benefits you provide your employees and those that could attract the right candidates.)
About us
(Tell potential candidates about company history, culture, mission and vision.)
CTA
(Tell the potential hires what they should do to apply. Share details of the right person to connect with, including contact number and email address. Also tell them what they should include in the application, like résumé, certificates, references, etc.)
Frequently Asked Questions
What is the key function of a receptionist?
A receptionist is primarily responsible for welcoming the visitors and providing them with the support they need. They are also responsible for handling calls from customers and solving their problems. Receptionists are also responsible for providing administrative support to the employees by scheduling meetings, handling mail, taking messages and dispatching deliveries.
What are the qualities of a good receptionist?
A good receptionist has a pleasing personality, is courteous and polite, and possesses a customer-centric approach to solving problems. A receptionist must be organized, resourceful, proficient in time management and open to new ideas. They must also be able to multitask under pressure.
Why should I hire a receptionist?
A receptionist can provide a great experience to those walking into your office or calling over the phone. They can also help you streamline office administration by handling email communication, scheduling meetings, supervising office security and cleanliness, recording office expenses and maintaining office inventory.
What are the legal steps to hire an employee like a receptionist?
To hire an employee, a business must get an employer identification number (EIN) from the IRS and any required state and local tax IDs, register with the state’s department of labor to start paying an unemployment insurance tax and buy workers’ compensation insurance. When you onboard an employee, you must have them sign I-9 and W-4 forms, report new hires to your state’s department of labor, ensure you’re set up to file payroll taxes and post any required notices in shared workplaces.
Was this article helpful?
Share your feedback
Send feedback to the editorial team
Rate this Article
★
★
★
★
★
Please rate the article
Please enter valid email address
Comments
We'd love to hear from you, please enter your comments.
Invalid email address
Submit
Thank You for your feedback!
Something went wrong. Please try again later.
Buying Guides
Best Recruiting Software
Best Applicant Tracking Systems
Free Resume Database Search
Free Job Posting Sites
Reviews
Indeed Review
ZipRecruiter Review
SimplyHired Review
LinkedIn Review
Glassdoor Review
Comparison
ZipRecruiter vs. Indeed
Indeed vs. LinkedIn
Glassdoor vs. Indeed
Indeed vs. Monster
ZipRecruiter vs. LinkedIn
SimplyHired vs. Indeed
SimplyHired vs. LinkedIn
Read More
How to Hire Employees
What is Talent Acquisition
Where to Post Jobs
How to Find a Recruiter
How to Post a Job on LinkedIn for Free
How to Post a Job on Facebook
How to Post a Job on Indeed
How to Post a Job on Google
How to Post a Job on Craigslist
LinkedIn Job Posting Cost
Indeed Job Posting Cost
10 Effective Recruitment Strategies
When To Hire In Your Small Business
How To Find Employees
More from
How To Write An Effective Business Proposal
By Shweta Contributor
Best New Hampshire Registered Agent Services Of 2024
By Natalie Cusson Contributor
Employer Staffing Solutions Group Review 2024: Features, Pricing & More
By Lauren Holznienkemper Editor
How To Sell Clothes Online In 2024
By Katherine Haan Contributor
2024 SEO Checklist
By Jennifer Simonson Contributor
16 Ways to Make Money From Home in 2024
By Anna Baluch Contributor
Information provided on Forbes Advisor is for educational purposes only. Your financial situation is unique and the products and services we review may not be right for your circumstances. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Performance information may have changed since the time of publication. Past performance is not indicative of future results. Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners.
Shweta
Contributor
A seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has been featured in NewsWeek, Huffington Post and more. Her postgraduate degree in computer management fuels her comprehensive analysis and exploration of tech topics.
Kelly Main
Editor
Kelly Main is staff writer at Forbes Advisor, specializing in testing and reviewing marketing software with a focus on CRM solutions, payment processing solutions, and web design software. Before joining the team, she was a content producer at Fit Small Business where she served as an editor and strategist covering small business marketing content. She is a former Google Tech Entrepreneur and holds an MSc in international marketing from Edinburgh Napier University. Additionally, she is a Columnist at Inc. Magazine and the founder of ProsperBull, a financial literacy program taught in U.S. high schools.
© 2024 Forbes Media LLC. All Rights Reserved.
AdChoices
AdChoices
Privacy Statement
Terms and Conditions
About Us
Contact Us
Careers
Coupons
Newsroom
Forbes Quote of the Day
Advertise
lorem
Are you sure you want to rest your choices?
cancel
ok
The Forbes Advisor editorial team is independent and objective. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. This compensation comes from two main sources. First, we provide paid placements to advertisers to present their offers. The compensation we receive for those placements affects how and where advertisers’ offers appear on the site. This site does not include all companies or products available within the market. Second, we also include links to advertisers’ offers in some of our articles; these “affiliate links” may generate income for our site when you click on them. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Advisor. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Advisor does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Here is a list of our partners who offer products that we have affiliate links for.
Just a moment...
a moment...Enable JavaScript and cookies to contiReceptionist - Wikipedia
Receptionist - Wikipedia
Jump to content
Main menu
Main menu
move to sidebar
hide
Navigation
Main pageContentsCurrent eventsRandom articleAbout WikipediaContact usDonate
Contribute
HelpLearn to editCommunity portalRecent changesUpload file
Search
Search
Create account
Log in
Personal tools
Create account Log in
Pages for logged out editors learn more
ContributionsTalk
Contents
move to sidebar
hide
(Top)
1Responsibilities
2Opportunities for advancement
3Evolution and new technology
4See also
5References
Toggle the table of contents
Receptionist
21 languages
العربيةCatalàČeštinaDanskDeutschEspañolEsperantoFrançaisFryskBahasa IndonesiaעבריתNederlandsNorsk nynorskPortuguêsSvenskaTürkçeاردوTiếng Việt粵語Zazaki中文
Edit links
ArticleTalk
English
ReadEditView history
Tools
Tools
move to sidebar
hide
Actions
ReadEditView history
General
What links hereRelated changesUpload fileSpecial pagesPermanent linkPage informationCite this pageGet shortened URLDownload QR codeWikidata item
Print/export
Download as PDFPrintable version
In other projects
Wikimedia Commons
From Wikipedia, the free encyclopedia
Employee who greets guests and occasionally acts as secretary
This article is about an employee. For the theological doctrine, see Receptionism.
"Front Desk" redirects here. For the song, see Front Desk (song). For the book, see Front Desk (book).
Receptionist of EA DICE in Stockholm, Sweden
A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls.[1] The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks.[2]
Responsibilities[edit]
White House receptionist William Simmons at his desk in 1946, conversing with a visitor
The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing or emailing. Some receptionists may also perform bookkeeping or cashiering duties. Some, but not all, offices may expect the receptionist to serve coffee or tea to guests, and to keep the lobby area tidy.[3]
A receptionist may also assume some security guard access control functions for an organization by verifying employee identification, issuing visitor passes, and observing and reporting any unusual or suspicious persons or activities.
A receptionist is often the first business contact a person will meet at any organization. Organizations usually expect that the receptionist maintains a calm, courteous and professional demeanor at all times, regardless of the visitor's behavior. Some personal qualities that a receptionist is expected to possess in order to do the job successfully include attentiveness, a well-groomed appearance, initiative, loyalty, maturity, respect for confidentiality and discretion, a positive attitude and dependability. At times, the job may be stressful due to interaction with many different people with different types of personalities, and being expected to perform multiple tasks quickly.[4]
Opportunities for advancement[edit]
Front desk in a Hampton Inn hotel in New York, USA
Depending on the industry a receptionist position can have opportunities for networking in order to advance to other positions within a specific field. Some people may use this type of job as a way to familiarize themselves with office work, or to learn of other functions or positions within a corporation. Some people use receptionist work as a way to earn money while pursuing further educational opportunities or other career interests such as in the performing arts or as writers.
While many persons working as receptionists continue in that position throughout their careers, some receptionists may advance to other administrative jobs, such as a customer service representative, dispatcher, interviewers, secretary, production assistant, personal assistant, or executive assistant. In smaller businesses, such as a doctor's or a lawyer's office, a receptionist may also be the office manager who is charged with a diversity of middle management level business operations. For example, in the hotel industry, the night-time receptionist's role is almost always combined with performing daily account consolidation and reporting, more particularly known as night auditing.
When receptionists leave the job, they often enter other career fields such as sales and marketing, public relations or other media occupations.
A few famous people were receptionists in the beginning, such as Betty Williams, a co-recipient of the 1976 Nobel Peace Prize.[5] A number of celebrities had worked as receptionists before they became famous, such as singer/songwriter Naomi Judd[6] and Linda McCartney, photographer, entrepreneur and wife of Paul McCartney.[7] Other famous people who began their careers as receptionists or worked in the field include civil rights activist Rosa Parks[8] and former Hewlett-Packard CEO Carly Fiorina.[9]
Evolution and new technology[edit]
Some small-to-medium-sized business owners hire a live remote receptionist in lieu of a full-time, in-house receptionist, thanks to advances in communications technology.[10] As the phrase itself suggests, a live remote receptionist deals with phone calls for a company in another location using telephony private branch exchange (PBX) servers. Most modern receptionist services can take messages, screen and forward calls, answer basic FAQs, and fill out web forms. Many services can also schedule appointments and take credit card orders. Some of the older receptionist services have been around for decades, but these often operate very differently from modern services.[11]
Advances in touch screen and 2-way video technology is changing the way some receptionist work. New types of virtual video receptionist systems now allows for live, in-house or remote receptionists to manage office lobby areas from remote locations. These virtual receptionists not only answer phones but also greet walk-in visitors by utilizing a motion detection camera to "see" visitors as they enter the building. The remote receptionist is then displayed in a video window on a wall-mounted LCD, kiosk or desktop all-in-one computer. The video receptionist and visitors can then communicate via 2-way video, allowing the receptionist to manage one or many office lobby areas from a central location.
The advancement of office automation has eliminated some receptionists' jobs. For example, a telephone call could be answered by an automated attendant. However, a receptionist who possesses strong office/technical skills and who is also adept in courtesy, tact and diplomacy is still considered an asset to a company's business image, and is still very much in demand in the business world.
See also[edit]
Secretary
References[edit]
^ "Receptionist Job Information | National Careers Service". National careers service.direct.gov.uk. 2012-01-27. Retrieved 2014-03-02.
^ "Receptionists Day". Days Of The Year. Retrieved 2016-06-09.
^ "BBC News - Brent Council's virtual receptionist labelled a 'gimmick'". Bbc.co.uk. 2013-08-21. Retrieved 2014-03-02.
^ "Hotel Receptionist Job Information | National Careers Service". Nationalcareersservice.direct.gov.uk. 2012-01-27. Retrieved 2014-03-02.
^ Ryder, Chris (20 March 2020). "Betty Williams obituary". The Guardian. Retrieved 16 March 2021.
^ Mussen, Dale (14 May 2014). "National Receptionist Day". WYRK. Retrieved 4 April 2021.
^ Funeral held for Linda McCartney, CNN.com 20 April 1998, retrieved from Archive.org on 24 July 2012
^ Shipp, E. R. (October 25, 2005). "Rosa Parks, 92, Founding Symbol of Civil Rights Movement, Dies". The New York Times. p. 2. Retrieved January 1, 2010.
^ Horowitz, Jason (November 26, 2015). "For Carly Fiorina, Peripatetic Childhood Helped Build Worldview". The New York Times. ISSN 0362-4331. Retrieved December 3, 2015.
^ "Receptionist". NHS Careers. Retrieved 2014-03-02.
^ Erickson, Charles (May 10, 2015). "Longtime Stroudsburg answering service endures with old school approach". The Pocono Record. Retrieved 13 May 2015.
vteTourismTypes
Accessible
Adventure
Agritourism
Alternative
Atomic
Backpacking
Beachgoing
Bicycle touring
Birth
Business
Culinary
Enotourism
Cultural
Archaeological
Film
Literary
Bookstore
Tolkien
Music
Pop-culture
Dark
Disaster
Holocaust
War
Domestic
Ecotourism
Shark
Experiential
Extreme
Fashion
Garden
Genealogy
Heritage
Identity
Geotourism
Industrial
International
Volunteering
Jungle
Justice
LGBT
Medical
MICE (Meetings, Incentives, Conferences, Exhibitions)
Nautical
Orphanage
Recreational drug
Religious
Christian
Halal
Kosher
Pilgrimage
Rural
Science
Sensory
Slum
Smart
Space
Lunar
Sports
Sustainable
Urban
Virtual
Visiting friends and relatives
Wellness
Wildlife
Safari
Scuba
Yoga
Hospitality industry
Bed and breakfast
Boutique hotel
Convention center
Cruise ship
Destination spa
Front desk
Guest house
Guest ranch
Heuhotel
Homestay
Hospitality management studies
Hostel
Hotel
Manager
Inn
Motel
Pension
Referral chain
Resort
Hotel
Island
Seaside
Ski
Town
Restaurant
Terminology
College tour
Convention (meeting)
Destination marketing organization
Escorted tour
Excursion
Factory tour
Gift shop
Grand Tour
Holiday
Honeymoon
Hypermobility
Journey planner
Package tour
Passport
Perpetual traveler
Road trip
Roadside attraction
Souvenir
Staycation
Tour bus service
Tour guide
Tour operator
Tourism geography
Tourism minister
Tourism region
Tourist attraction
Tourist gateway
Tourist trap
Touron
Transport
Travel
Travel agency
Travel behavior
Travel document
Travel insurance
Travel medicine
Travel survey
Travel technology
Travel visa
Travel warning
Travel website
Vacation
Visitor center
Travel literature
Guide book
Outdoor literature
Tourism journals
Travel magazines
Wikivoyage
Trade associations
American Bus Association
American Hotel and Lodging Association
American Hotel & Lodging Educational Institute
BEST Education Network
Caribbean Tourism Organization
European Travel Commission
Historical Archive on Tourism
Life Beyond Tourism
Musement
South-East Asian Tourism Organisation
Tourism Radio
Travel and Tourism Competitiveness Report
World Federation of Travel Journalists and Writers
World Tourism Organization
World Tourism rankings
World Travel and Tourism Council
World Travel Monitor
Trade fairs and events
Akwaaba African Travel Market
Arabian Travel Market
Festival del Viaggio
FITUR
ITB Berlin
World Tourism Day
Issues
Heritage commodification
Impact of the COVID-19 pandemic on tourism
Impacts of tourism
Leakage effect
Overtourism
Tourism improvement district
Tourist tax
Lists
Adjectival tourisms
Attractions
Bibliography
Casino hotels
Casinos
Cities by international visitors
Convention and exhibition centers
Cruise lines
Hotels
Largest
Motels
Passenger airlines
UNESCO Intangible Cultural Heritage Lists
World Heritage Sites by country
Category
Commons
WikiProject
Authority control databases: National
Germany
Retrieved from "https://en.wikipedia.org/w/index.php?title=Receptionist&oldid=1209608923"
Categories: Public relations people by roleOffice and administrative support occupationsHidden categories: Articles with short descriptionShort description is different from WikidataArticles with GND identifiers
This page was last edited on 22 February 2024, at 19:15 (UTC).
Text is available under the Creative Commons Attribution-ShareAlike License 4.0;
additional terms may apply. By using this site, you agree to the Terms of Use and Privacy Policy. Wikipedia® is a registered trademark of the Wikimedia Foundation, Inc., a non-profit organization.
Privacy policy
About Wikipedia
Disclaimers
Contact Wikipedia
Code of Conduct
Developers
Statistics
Cookie statement
Mobile view
Toggle limited content width